Programme Director
Jenna Tiffany is an internationally recognised strategist, author, and leadership-focused programme director with extensive experience in designing professional development frameworks that strengthen organisational capability and managerial effectiveness. At the London School of Business Administration, she serves as Programme Director of the Leadership and Management Programme, alongside her roles within the Marketing Management and Digital Marketing portfolios.
Within the Leadership and Management Programme, Jenna plays a central role in shaping the academic structure, learning outcomes, and applied content of the curriculum. Her work focuses on equipping professionals with the practical tools required to lead teams confidently, manage organisational change effectively, and make informed strategic decisions in complex workplace environments. The programme emphasises communication excellence, emotional intelligence in leadership, team development, decision-making frameworks, and corporate direction—ensuring participants gain immediately transferable managerial capability.
Drawing on more than 15 years of senior leadership and advisory experience across multiple sectors, Jenna integrates real-world organisational scenarios into programme design. This ensures that learners develop not only conceptual understanding but also the confidence to apply leadership principles in operational and strategic contexts. Her approach supports professionals progressing into supervisory roles as well as experienced managers seeking to strengthen executive-level effectiveness.
Jenna has advised global organisations across a wide range of industries and has been recognised as one of the world’s top 100 marketing influencers. She is a Chartered Marketer, a Fellow of the Chartered Institute of Marketing (CIM), and a member of the DMA’s Email Council, reflecting both professional authority and sustained contribution to leadership practice within modern organisations.
Her leadership philosophy within the programme centres on developing adaptable, ethically grounded, and strategically aware managers who can guide teams through uncertainty, transformation, and growth. By combining structured frameworks with applied case-based learning, she ensures participants build competencies aligned with contemporary organisational expectations.
Through her direction of the Leadership and Management Programme, Jenna supports the development of forward-thinking professionals capable of strengthening team performance, driving organisational improvement, and contributing effectively to long-term strategic success.

