Leaders of teams in the United Kingdom were often never trained to do so. The Chartered Management Institute estimates that 82% of managers had not received formal management and leadership training before entering management, and only 65% of managers were rated effective by their staff in the same evidence base. Sustainable performance therefore depends less […]
Tag Archives: management training
44% of working-age adults in Britain experienced conflict at work in the previous 12 months, so conflict management skills are not optional, they are a core leadership capability. In practical terms, that means managers need to spot friction early, respond proportionately, and prevent disagreement from becoming a drain on time, money, and trust. Workplace conflict […]