Communication skills for managers are the applied capabilities of active listening, clear messaging, structured feedback and channel adaptability that turn organisational strategy into coordinated team action; during the COVID-19 crisis, 95% of surveyed respondents considered clear communication the most important managerial trait. These capabilities help managers explain decisions, establish expectations and understand what employees need […]
Tag Archives: management skills
The strategic decision making process is the structured sequence through which an organisation frames long-term objectives, gathers evidence, appraises options, commits resources and reviews outcomes. In the UK it is also measurable. The Office for National Statistics recorded an average management-practice score of 0.55 on a scale from 0 to 1 in 2023, which suggests […]
Transformational leadership is an approach that combines a clear vision, intellectual stimulation, individual consideration and inspirational motivation to lift followers beyond their own self-interest towards a shared purpose. It matters to UK managers because 82% of people entering management have received no formal management or leadership training, so promotion alone cannot establish the capability to […]
In the UK, 82% of managers entering management roles had received no formal management and leadership training, according to research from the Chartered Management Institute reported in the UK executive education evidence base. That figure changes the question professionals should ask about leadership training courses. The issue isn’t just whether a course might improve a […]
A newly promoted manager arrives on Monday to find five people working across different locations, two deadlines already at risk and no shared understanding of who owns the unfinished work. One colleague is in the office, another is working from home, and a third is coordinating with a team in Singapore. Everyone appears busy, yet […]






